Terms and conditions of sale

Hereinafter we will refer to them as :

• "Site Luxury-Belt website and all its pages.
• "Products or "Services All products (materials) and services (services) that can be purchased or subscribed to on the Site.
• "Seller Luxury-Belt, legal entity or individual, offering its Products or Services on the Site.
• "Customer the Internet user, individual or professional, purchasing Product(s) or Service(s) on the Site.
• "Consumeras defined in article préliminaire of the French Consumer Code: " any natural person acting for purposes that do not fall within the scope of his or her commercial, industrial, craft or self-employed activity".

Internet users visiting the Site and interested in the Products and Services offered by the Vendor are invited to read these General Conditions carefully, to print them out and/or to save them on a durable medium, before placing an order on the Site. Site.

The Customer acknowledges having read the General Terms and Conditions and accepts them in their entirety and without reservation.

Article 1 - Application of the Terms and Conditions and purpose of the Site

The Vendor reserves the right to modify the General Conditions at any time by publishing a new version on the Site. The General Terms and Conditions applicable to the Customer are those in force on the day the order is placed on the Site..

Legal information concerning the Site's host and publisher, the collection and processing of personal data and the Site's conditions of use is provided in the Site's general conditions of use, legal notice and data charter.

The Site is freely accessible to all Customers. The purchase of a Product or Service implies the Customer's acceptance of all of the present General Terms and Conditions, and the Customer acknowledges having read them in their entirety. This acceptance may consist, for example, in the Customer checking the box corresponding to the sentence of acceptance of the present General Terms and Conditions, having for example the mention " I acknowledge that I have read and accept the full terms and conditions of Site≪ /em>". Checking this box will have the same value as a handwritten signature by the Customer.

Acceptance of these General Terms and Conditions presupposes that the Customer has the necessary legal capacity to do so. If the Customer is a minor or lacks legal capacity, he/she declares that he/she has the authorization of a guardian, curator or legal representative.

The Customer acknowledges the evidential value of the Vendor's automatic recording systems and, in the absence of proof to the contrary, waives the right to contest them in the event of a dispute.

The Publisher makes available to the Customer, on its Site, a privacy policy specifying all information relating to the use of the Customer's personal data collected by the Publisher and the rights to which the Customer has access to such personal data. The data confidentiality policy forms part of the General Terms and Conditions. Acceptance of these General Terms and Conditions therefore implies acceptance of the data confidentiality policy.

Article 2 - Creating a customer account

The creation of a "customer account" is a prerequisite for any order placed by the Customer on this Site. To this end, the Customer will be asked to provide a certain amount of personal information, such as first and last name, e-mail address, postal address and telephone number, this list being non-exhaustive. The Customer undertakes to provide accurate information. The Customer is responsible for updating his data. He must therefore notify the Vendor immediately of any changes. The Customer is solely responsible for the truthfulness, accuracy and relevance of the data provided.

Customers registered on the Site can access it by logging in using their login details (email address defined at registration and password) or by using systems such as third-party social network login buttons. The Customer is entirely responsible for the protection of his chosen password. Customers are encouraged to use complex passwords. If the Customer forgets his/her password, he/she can generate a new one. This password guarantees the confidentiality of the information contained in the "my account" section, and the Customer is therefore prohibited from transmitting or communicating it to a third party. Otherwise, the Vendor cannot be held responsible for unauthorized access to a Customer's account.

The customer account enables the Customer to consult all orders placed on the Site. Should the data contained in the customer account section disappear as a result of a technical failure or force majeure, the Vendor cannot be held liable, as this information has no evidential value, but is for information purposes only. The pages relating to the customer account may be freely printed by the customer holding the account concerned, but they do not constitute proof. They are for information purposes only, to ensure efficient management of the customer's orders or contributions.

Customers are free to close their account on the Site. To do so, they must send an e-mail to the Seller indicating that they wish to delete their account. No data recovery will then be possible.

The Vendor reserves the exclusive right to delete the account of any Customer who has contravened the present General Terms and Conditions (in particular, and without this example being exhaustive, when the Customer has knowingly provided erroneous information when registering and creating his personal space) or any account which has been inactive for at least one year. Such deletion shall not constitute a prejudice to the Customer, who shall not be entitled to claim any compensation as a result. This exclusion does not preclude the Vendor from taking legal action against the Customer, where justified by the facts.

Article 3 - How to place an order and description of the purchasing process

The Products and Services offered are those listed in the catalog published on the Site. These Products and Services are offered while stocks last. Each Product is accompanied by a description drawn up by the Seller on the basis of the descriptions provided by the supplier.

The photographs of the Products in the catalog reflect a faithful image of the Products and Services offered, but do not constitute a contractual commitment insofar as they cannot ensure perfect similarity with the physical Products.

Satisfied or your money back: You have 30 days from receipt of your parcel to return it to us. Contact us and we'll initiate the return procedure for you.

Basket
Hereinafter, we define "Shopping Cart" as the intangible object grouping together all the Products or Services selected by the Site's Customer for purchase by clicking on these objects. In order to place an order, the Customer chooses the Product(s) he/she wishes to order by adding them to his/her "Shopping Cart", the contents of which may be modified at any time.

As soon as the Customer considers that he has selected and added to his basket all the Products he wishes to purchase, he will have the possibility, to validate his order, of accessing his basket by clicking on the button provided for this purpose. . They will then be redirected to a summary page where they will be informed of the number and characteristics of the Products ordered, as well as their unit price.

To validate the order, the Customer must tick the box indicating acceptance of these General Terms and Conditions and click on the validation button. The Customer will then be redirected to a page where he/she will have to fill in the fields of the order form. In the latter case, the Customer will be asked to provide a certain amount of personal data, necessary for the order to be processed correctly.

All orders placed on the Site must be duly completed and must specify the necessary information. The customer may make modifications, corrections, additions or cancel the order until it has been validated.

Once the Customer has completed the form, he/she will be invited to make payment using the payment methods listed in the payment section of these General Terms and Conditions. After a few moments, the Customer will receive an order confirmation email reminding them of the contents of the order and the price.

The Products sold remain the property of the Vendor until full payment of their price, in accordance with this retention of title clause.

Article 4 - Prices and payment terms

Unless otherwise indicated, the prices in the catalog are in Euros, inclusive of all taxes, taking into account the VAT applicable on the day of the order and excluding any contribution to processing and shipping costs.

Luxury-Belt reserves the right to modify its prices at any time and to pass on, if necessary, any change in the current VAT rate to the price of the Products or Services offered on the Site. However, the price appearing in the catalog on the day of the order will be the only price applicable to the Customer.

Customers can place orders on this Site and pay by credit card. Credit card payments are made using secure transactions provided by an online payment platform provider.

This Site has no access to any data relating to the Customer's means of payment. Payment is made directly to the bank or payment service provider receiving the Customer's payment. In the case of payment by cheque or bank transfer, the delivery times defined in the article "Deliveries" of the present General Terms and Conditions only begin to run from the date of actual receipt of payment by the Vendor, who may provide proof of this at any time. The availability of Products is indicated on the Site, in the description of each Product.

Luxury-Belt will archive order forms and invoices on a reliable and durable medium constituting a faithful copy. The computerized registers will be considered by the parties as proof of communications, orders, payments and transactions between the parties.

Article 5 - Deliveries

The Site has no geographical delivery limitations, and orders can be shipped anywhere in the world.

In the event of delivery of a Product from the European Union and French overseas departments and territories, the Customer declares himself to be the importer of the Product and accepts that in such a case the Vendor may be physically unable to communicate accurate information on the total amount of charges relating to customs duties and import formalities or taxes applicable in the country where delivery of the Product is requested. The customer undertakes to pay the customs charges.

You are responsible for entering the correct delivery address; Luxury-Belt is not responsible for packages that have been delivered to an incorrect address (which was given to Luxury-Belt prior to shipment). In cases where Luxury-Belt requires additional information regarding a delivery address, Luxury-Belt may ask you to provide additional information. A delay in delivery may occur if additional delivery address information is required.

The Customer may refuse a parcel at the time of delivery if he/she notices any anomaly concerning the delivery (damage, missing product on the delivery note, damaged parcel, broken products, etc.); any anomaly must then be indicated by the Customer on the delivery note, in the form of handwritten reservations, accompanied by the Customer's signature. To exercise his right of refusal, the Customer must open the damaged or defective package(s) in the presence of the carrier, and have the carrier take back the damaged goods. If these requirements are not met, the Customer will not be able to exercise his right of refusal, and the Vendor will not be obliged to comply with the Customer's request to exercise his right of refusal.

If the Customer's parcel is returned to the Vendor by the post office or other postal service, the Vendor will contact the Customer upon receipt of the returned parcel to ask him/her what action to take on his/her order. If the Customer has refused the parcel by mistake, he/she may request its return by first paying the postal charges for the new shipment. Postage must be paid even for orders for which postage was free when the order was placed.

In the event of delivery error or exchange (if the right of withdrawal is applicable, i.e. if the Customer is a Consumer and the contract concluded to acquire the Product or Service allows withdrawal, in accordance with article L.221-18 et seq. of the French Consumer Code), any product to be exchanged or refunded must be returned to the Vendor in its entirety and in perfect condition. The Vendor cannot be held responsible for any defect resulting from the Customer's clumsiness or faulty handling.

Any delay in delivery in relation to the date or deadline indicated to the Consumer Customer at the time of the order, or in the absence of indication of a date or deadline at the time of the order, in excess of thirty (30) days from the conclusion of the contract, may result. in termination of the sale at the initiative of the Consumer Customer, upon written request from the latter by registered letter with acknowledgement of receipt, if after having enjoined the Vendor to carry out the delivery he has not complied. The Consumer Customer will then be reimbursed, at the latest within fourteen (14) days following the date of termination of the contract, for all sums paid. This clause is not intended to apply if the delay in delivery is due to force majeure.

Article 6 - Right of withdrawal and withdrawal form

In accordance with article L.221-18 of the French Consumer Code, and if the right of withdrawal is applicable, the Consumer Customer has a period of fourteen (14) working days from the date of receipt of the Product or the conclusion of the service contract to withdraw. He/she must return any Product that does not suit him/her and request an exchange or refund without penalty, with the exception of return costs, within fourteen days of Luxury-Belt's receipt of the refund request. /p>

The Product must be returned in perfect condition. If applicable, it must be accompanied by all accessories. The Consumer Customer can find below a standard retraction form for an order placed on the Site, to be sent to Luxury-Beltf. Return costs vary according to the item, from five to sixty euros for a return to our non-European warehouse. It is understood that the Customer will bear the cost of returning the Product in the event of retraction, as well as the cost of returning the Product if, due to its nature, it cannot normally be returned by post.

If you exercise your right of withdrawal, we will immediately send you an acknowledgement of receipt of your declaration (e.g. by e-mail). To comply with the withdrawal period :
(i) you must send us your declaration of withdrawal before the expiry of this period ;
(ii) the products must not have been used, opened or damaged;
(iii) Products must be returned undamaged and unused in their original packaging. If applicable, the packaging must retain the original seal.

Any product that is damaged, incomplete or missing, or whose original packaging has been damaged, will not be refunded or exchanged, and will be returned to the customer at the latter's expense.

6.1 Exception to the application of the right of withdrawal In accordance with article L. 221-28 paragraph 5 of the French Consumer Code, the legal right of withdrawal is excluded in the case of sealed items which have been opened after delivery and which cannot be returned for health or hygiene reasons.

If the above obligations are not fulfilled, the Customer will lose his right of withdrawal and the Product will be returned to him at his expense.

The Customer is advised to use a tracking solution for the return. Otherwise, if the returned parcel does not reach the Seller, it will not be possible to launch an inquiry with the postal services in order to ask them to locate it.

The refund will be made using the same means of payment as the one chosen by the Customer for the initial transaction, unless the Customer expressly agrees that the Seller may use another means of payment, and insofar as the refund does not incur any costs. costs for the Customer.

The Seller also reserves the right to defer reimbursement until receipt of the Product or until the Customer has demonstrated that he has shipped the Product, if such demonstration has not previously taken place.

In the event of depreciation of the Products resulting from handling other than that necessary to establish the nature, characteristics and proper functioning of the Product(s), the Customer may be held liable.

In accordance with Article L221-5 of the French Consumer Code, (Loi Hamon) of June 2014, the Consumer Customer can find below a standard withdrawal form for an order placed on the site:

Cancellation form

(Please complete and return this form only if you wish to cancel the contract).

Attention: Luxury-Belt: [email protected]

I/We (*) hereby inform you of my/our (*) withdrawal from the contract for the sale of the goods (*)/provision of services (*) below:

Ordered on (*)/received on (*) :

Name of customer(s) :

Customer(s) address :

Signature of Customer(s) (only if this form is sent on paper) :

Date :

(*) Delete as applicable.

Article 7 - Product warranty

Legal provisions to be reproduced

When acting under the legal warranty of conformity, the consumer has a period of two years from delivery of the good to act; he can choose between repair or replacement of the good, subject to the cost conditions set out in Article L.217-9 of the Consumer Code; with the exception of second-hand goods, he is exempt from proving the existence of the lack of conformity of the good during the six months following delivery of the good, a period extended to 24 months from March 18, 2016.

The legal warranty of conformity applies independently of any commercial warranty granted.

The consumer may decide to invoke the warranty for latent defects in the item sold under article 1641 of the French Civil Code, unless the seller has stipulated that he will not be bound by any warranty; should this warranty be invoked, the purchaser has the choice between rescinding the sale or reducing the purchase price in accordance with article 1644 of the French Civil Code. The buyer has a period of two years from the date of discovery of the defect.

The postponement, suspension or interruption of the limitation period may not have the effect of extending the extinctive limitation period beyond twenty years from the date on which the right arose, in accordance with article 2232 of the French Civil Code.

All items purchased on this site benefit from the following legal warranties, as provided for in the French Civil Code;

Legal warranty of conformity

In accordance with articles L.217-4 et seq. of the French Consumer Code, the Vendor is obliged to deliver goods in conformity with the contract concluded with the Consumer Customer, and to respond to any lack of conformity existing at the time of delivery of the Product. The warranty of conformity may be exercised if a defect existed on the day the Product was taken into possession. However, if the defect appeared within 24 months of this date (or within 6 months if the order was placed before March 18, 2016 or if the Product is sold second-hand), it is presumed to meet this condition. However, in accordance with article L.217-7 of the French Consumer Code, " the Seller may rebut this presumption if it is not compatible with the nature of the [Product] or the alleged lack of conformity. ". .

However, after this period of 24 months (or 6 months if the order was placed before March 18, 2016 or if the product is sold second-hand), it will be up to the Customer to prove that the defect actually existed at the time of taking possession of the Product.

In accordance with article L.217-9 of the French Consumer Code: " in the event of a lack of conformity, the buyer may choose between repair and replacement. However, the seller may not proceed according to the buyer's choice if this choice entails a cost that is manifestly disproportionate to the other method, taking into account the value of the good or the importance of the defect. He is then obliged to proceed, unless this is impossible, according to the method not chosen by the purchaser..

Legal warranty against hidden defects

In accordance with articles 1641 to 1649 of the French Civil Code, the customer may invoke the warranty for latent defects if the defects presented did not appear at the time of purchase, predate the purchase (and therefore do not result from normal wear and tear of the Product, for example), and are sufficiently serious (the defect must either render the Product unfit for the use for which it was intended, or reduce that use to such an extent that the purchaser would not have bought the Product or would not have bought it at such a price if he had been aware of the defect).

Complaints, requests for exchange or reimbursement for a non-conforming Product must be made by post or email to the addresses indicated in the site's legal notices.

In the event of non-conformity of a delivered Product, it may be returned to the Vendor for exchange. If it is impossible to exchange the Product (obsolete Product, out of stock, etc.), the Customer will be reimbursed by cheque or bank transfer for the amount of the order. The costs of the exchange or refund procedure (in particular the cost of returning the Product) are then borne by the Vendor.

Article 8 - Customer service

The Site's customer service department can be contacted by email at [email protected] or by post at the address given in the legal notice.

Article 9 - Liability

The Seller Luxury-Belt cannot be held responsible for the non-execution of the contract concluded due to the occurrence of an event of force majeure. With regard to the Products purchased, the Seller shall not be held liable for any indirect damage, operating loss, loss of profit, damages or costs, which may result therefrom.

The choice and purchase of a Product or Service are the sole responsibility of the Customer. The total or partial impossibility of using the Products, notably due to equipment incompatibility, cannot give rise to any compensation, reimbursement or liability on the part of the Vendor, except in the case of a latent defect, non-conformity, defect or proven fault. exercise of the right of withdrawal where applicable, i.e. if the Customer is not a Consumer and the contract concluded to acquire the Product or Service allows withdrawal, in accordance with article L 221-18 et seq. of the French Consumer Code.

The Customer expressly acknowledges that use of the Site is at the Customer's sole risk and responsibility. The Site provides the Customer with information on an indicative basis, with the imperfections, errors, omissions, inaccuracies and other ambivalences that may exist. In any event, Luxury-Belt shall not be held responsible for :

• any direct or indirect damage, particularly in terms of loss of profits, loss of revenue, loss of customers, loss of data, etc., which may result from the use of the Site, or on the contrary from the impossibility of its use. 
• a malfunction, unavailability of access, misuse or incorrect configuration of the Customer's computer, or the use of a browser little used by the Customer;
• the content of advertisements and other external links or sources accessible by Customers from the Site.

The photographs and visuals of the Products presented on the Site are not contractual, and the Vendor cannot be held responsible if the characteristics of the Products differ from the visuals present on the Site, or if the latter are erroneous or incomplete.

Occasionally, information, inaccuracies or omissions concerning product descriptions, prices, promotions, offers, shipping costs, delivery times and availability may appear on our site or in the Service. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any associated website is inaccurate at any time without notice (including after you have submitted your order). The delivery page follows these terms and conditions.

We assume no obligation to update, modify or clarify the information contained in the Service or on any related website, including, without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website shall be deemed to indicate that all information in the Service or on any related website has been changed or updated.

Article 10 - Intellectual property rights

All elements of this Site are the property of the Vendor or a third party agent, or are used by the Vendor with the authorization of their owners.

Any reproduction, representation or adaptation of logos, textual, pictorial or video content, without this list being exhaustive, is strictly forbidden and constitutes an infringement.

Any Customer guilty of counterfeiting may have his account deleted without notice or compensation and without such deletion constituting any prejudice whatsoever, without prejudice to any subsequent legal proceedings against him, at the initiative of the Vendor or his agent .

The trademarks and logos contained in the Site may be registered by Luxury-Belt, or possibly by one of its partners. Any person proceeding to their representations, reproductions, imbrications, diffusions and reruns incurs the sanctions provided for in articles L.713-2 et seq. of the Intellectual Property Code.

Article 11 - Independence of clauses

If any provision of the Terms and Conditions shall be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from the Terms and Conditions and shall not affect the validity and enforceability of any remaining provisions.

These General Terms and Conditions supersede all prior or contemporaneous written or oral agreements. The General Terms and Conditions are not assignable, transferable or sub-licensable by the Customer.

A printed version of the TOU and any notice given in electronic form may be requested in connection with any legal or administrative proceedings relating to the TOU. The parties agree that all correspondence relating to these Terms and Conditions shall be written in the French language.

Article 12 - Applicable law and mediation

These General Terms and Conditions of Sale are governed by and subject to French law.

Except in the case of public policy provisions, any disputes that may arise in connection with the performance of these General Terms and Conditions may, before any legal action is taken, be submitted to the Site Editor for amicable settlement.

It is expressly reminded that requests for amicable settlement do not suspend the time limits for legal action. Unless otherwise provided by public policy, any legal action relating to the performance of these General Terms and Conditions shall be submitted to the jurisdiction of the courts of the place of residence of the defendant.

Consumer mediation

According to article L.612-1 of the French Consumer Code, "every consumer has the right to have recourse, free of charge, to a consumer mediator for the amicable resolution of a dispute opposing him or her to a professional. To this end, the professional guarantees the consumer effective recourse to a consumer mediation system.

In this respect, Luxury-Belt offers its consumer customers the possibility of mediation by a consumer mediator, whose contact details are as follows:

Mediation Devigny
9 avenue René Gasnier D01
49100 - Angers
https://devignymediation.fr/

Article 13 - Exclusion of warranties; Limitation of liability

We do not warrant, represent or guarantee that use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may discontinue the service indefinitely or cancel the service at any time without notice. You expressly agree that your use or inability to use the service is at your own risk. The service and all products and services delivered to you via the service are (unless expressly stated otherwise by us) provided on an "as is" and "as available" basis, without any representations, warranties or conditions of any kind, either express or implied, including any implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title and non-infringement. (However, your product will be warranted for 1 year in accordance with applicable law.)

Luxury-Belt, our directors, managers, employees, subsidiaries, agents, subcontractors, interns, suppliers, contractors or licensors shall not be liable for any direct, indirect, incidental, punitive, special or consequential damages, losses, claims or consequences. Indirect damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, lost data, replacement costs or similar damages, whether based in contract, tort (including negligence), strict liability, resulting from the use of a service or products purchased using the service, or for any other claim relating in any way to your Use of the service or any product, including without limitation any errors or omissions in any content, or any loss or damage of any kind incurred as a result of your Use of the service or any content (or product) posted, transmitted or otherwise made available via the service, even if notified.
Some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so in such states or jurisdictions our liability is limited to the maximum extent permitted by law.

Any questions about the terms of use should be sent to [email protected].